AI-powered SMS campaigns that turn dealership shoppers into showroom traffic.

Fullpath’s Audience Activation uses AI and your dealership’s unified first-party data to power hyper-personalized, two-way SMS journeys that turn shopper intent into revenue.

Drive shopper engagement with two-way SMS, powered by your own data.

Integrated CDP

Fullpath’s Audience Activation uses a built-in CDP to clean and unify your CRM, DMS, and website data. This allows you to launch hyper-personalized campaigns based on real-time shopper behavior, not just static lists.

Scalable AI

Fullpath’s AI-powered SMS engine instantly handles shopper questions in a natural tone and identifies buying intent, allowing you to scale your outreach across thousands of leads simultaneously.

Frictionless CRM Integration

All leads and conversation transcripts are pushed directly to your dealership’s CRM via ADF, ensuring your sales team can jump on the opportunity within their existing workflow.

Dynamic SMS Campaigns

Inventory Alerts

Notify shoppers the moment a vehicle they’ve searched for hits your lot.

Price Drop Notification

Re-engage shoppers by alerting them when their vehicle of interest drops in price.

Equity & Renewal

Text customers near the end of their finance or lease term with tailored trade-in offers.

VDP Retargeting

Send timely, relevant offers to shoppers who recently viewed specific vehicles on your site.

Custom Campaigns

Build and deploy a campaign with custom messaging for any audience in your Fullpath CDP.

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Built to engage, engineered to convert.

CDP-Powered Precision

Leverage unified, clean dealership data to generate hyper-personalized content for every shopper, ensuring every message is relevant and high-value.

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Always-On Responses

Fullpath’s AI-powered SMS Assistant responds to questions and replies in a natural, informative way, keeping car shoppers engaged even when your team is working the floor or off the clock.

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Automated Intent Detection

Fullpath’s AI identifies positive buyer signals during SMS conversations and proactively encourages lead submission for immediate follow-up.

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Critical-Moment Messaging

Reach car shoppers in real time with messaging based on their latest interactions with your dealership to ensure you stay top-of-mind at the moment of decision.

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Custom Campaigns

Create your own copy or use integrated generative AI tools to create SMS campaigns for your dealership’s CDP audiences that run alongside the Fullpath AI engine.

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Full Brand Alignment

Customize your AI SMS assistant to match your dealership brand with a specific name, tone, and voice preferences, and preferred outreach frequency.

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How Fullpath's AI-Powered SMS Works

Step 1: Connect

Fullpath unifies data from your CRM, DMS, and website to get deep insight into your shoppers and inventory.

Step 2: Map

Fullpath’s AI analyzes shopper behavior to build high-intent audiences based on their personal preferences.

Step 3: Activate

The AI engine launches personalized SMS journeys, perfectly timed based on live inventory and shopper interest.

Step 4: Close

Qualified leads and conversation transcripts flow directly into your CRM so your team jumps in when the lead is hot.

Stop letting dealership leads go dormant in your CRM. Activate your entire database automatically with Fullpath SMS.

FAQs

What types of campaigns can I run with Fullpath’s text message marketing?

Fullpath’s SMS marketing offers multiple campaign types. Here are just a few examples of the campaigns that you can run:

  • Newly Listed Vehicles – Engage shoppers who have previously shown interest in a vehicle that has just come on to your lot to drive interest.
  • Price Drop – Inform shoppers that a vehicle they have shown interest in has dropped in price to encourage sales.
  • Cash & Finance Renewal – Automatically engage shoppers who are eligible for a renewal with relevant, attractive offers.
  • Equity – Text customers with highly-relevant equity-based offers and recommendations.
  • VDP View – Send a message to shoppers who have recently visited a specific VDP with relevant offers.
  • Custom Campaigns – Create custom messaging to engage a specific CDP audience at any time.

Can I create my own text message campaigns?

Yes. With Fullpath’s custom campaigns, you can engage any audience you want at any time with custom text message marketing content that works seamlessly alongside the Fullpath AI engine.

How does Fullpath’s AI-powered text message assistant work?

Fullpath’s AI-powered SMS Assistant engages directly with shoppers when they respond to your dealership’s text message marketing campaigns. Fullpath’s Assistant is friendly, engaging, and helpful and can provide relevant replies to shopper questions and concerns. The Assistant is designed to identify any positive shopper intent, automatically sending a lead to your CRM for easy follow-up within your current workflow.

Is Fullpath's AI-powered text message marketing for car dealerships effective for re-engaging cold leads?

Yes. Fullpath’s SMS campaigns are highly targeted, timely, and personalized for each individual shopper based on their latest needs and preferences, increasing the likelihood of re-engaging cold leads and bringing them back into your dealership for their next purchase.

What are the benefits of text message marketing for car dealerships compared to email marketing?

Text messaging is the world’s most effective communication channel when it comes to engaging today’s ‘always on’ lifestyle. While email open rates typically stagnate around 15-20%, Fullpath’s text message marketing for dealerships typically sees open rates as high as 37%. Studies also indicate that 2 out of three shoppers engage with multiple brands at least 2 times a week through SMS and that text messaging typically sees a 10 times higher conversion rate than email marketing.

How do I monitor and respond to incoming shopper messages?

Fullpath’s AI-powered Assistant automatically monitors and responds to incoming shopper messages, and, upon identifying positive intent, automatically sends an ADF to your CRM so you can follow up directly with your shopper within your regular workflow.

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