Audience Activation

Always-on email & SMS campaigns, powered by your dealership’s data.

Stop letting your leads go cold. Fullpath uses AI and your dealership’s data to power hyper-personalized email and SMS journeys that turn your shopper records into showroom traffic.

Emails Sent Annually

1.41B

SMS Messages Sent Annually

28M

Avg. Annual Vehicles Sold

145K

Avg. Time to Value

14 Days

A precision outreach engine powered by your data.

Most manual marketing outreach fails because it’s static, generic, and blind to shopper needs.

Fullpath shifts your dealership into ‘Always-On’ mode by integrating a native CDP directly into Audience Activation. This gives us the full picture of every shopper in real time.

The result? AI that doesn’t just ’email’ – it executes data-driven sales plays that speak directly to the person it is made for.

One AI-driven solution,
two activation channels.

High-Performance Email Journeys

Precision nurturing for your entire CRM. Move past the generic blasts to deliver targeted VIN-specific offers, price-drop alerts, service reminders, and more that drive a 53% average open rate.

Intent-Based Content

The right message at the perfect moment. Fullpath tracks shopper behavior in real-time and automatically sends the most relevant content to move them closer to a sale.

Self-Optimizing ROI

Fullpath’s machine learning runs constant A/B tests on subject lines, content, and send times, and adjusts automatically to keep your engagement climbing.

Live Data Sync

Fullpath’s AI pulls live specs and pricing directly from your inventory data so shoppers see the exact cars they want, making them much more likely to click and convert.

Two-Way SMS Activation

Instant engagement with your shoppers. Our AI SMS agent runs your text campaigns, replying to questions, qualifying leads, and booking appointments while your team stays focused on the floor.

Built-in AI Agent

Our SMS agent doesn't just send texts, it answers questions about inventory and pricing in real-time, keeping shoppers engaged until they’re ready to talk to your team.

CRM Sync

Leads are teed up by your SMS agent and submissions are pushed directly to the CRM for easy follow-up by your team.

Full AI Control

Fullpath gives you full customization abilities to adjust the way your SMS agent engages with your shoppers so it follows your dealership’s playbook.

Real dealers,
real results.

5 stars

Julie Herrera, Dealer Principal at Toyota of Cedar

“Fullpath has an exceptional product. We immediately saw the advantages. Fullpath helps us know exactly what our customers are truly desiring, and with this tool, we are better able to communicate with them knowing their needs.”

5 stars

Alex Gauthier, Director of Marketing for Heuberger Subaru

“Having this access to our own first-party data represents a completely new horizon of what’s possible.”

5 stars

Emily Androsky, Marketing Director at Berge Auto Group

“Fullpath has really helped us micromanage that customer touch point to be more deliberate so that we’re never losing that customer.”

5 stars

Tara Schwartz, Marketing Manager at Town & Country JCDR

“Using the powerful tools of email and texting combined with AI gives us an advantage ensuring our customers are hearing from us at the right time with the right message. Not to mention, the great customer service and partnership that we have experienced from day one.”

5 stars

Samantha Morrow, Director of Marketing at Hello Auto Group

“This tool has truly made a difference in our follow-up process, ensuring that customers are communicated with at the most opportune moments.”

01 / 5

An intelligence layer built for activation.

Action-Based Triggers

Our integrated CDP tracks shopper behavior so your outreach journeys react instantly. If a lead returns to your site, they’ll get a 1:1 follow-up before they can even look at your competitor.

Dynamic Audiences

Shoppers move between audiences dynamically and automatically as their intent shifts. No manual list uploads. No human error. Just perfectly timed engagements.

Personalized Content

Every message is backed by the shopper's full history. Campaigns with price drops, new inventory, and equity alerts are triggered automatically based on the shopper's unique profile.

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The Fullpath Advantage

Built-in CDP

Our integrated CDP merges CRM, DMS, and website data into unified shopper profiles.

Automated Segmentation

Fullpath’s AI automates targeted audiences based on shopper demographics and preferences.

Dynamic Audiences

Shoppers move between segments automatically based on their live behavior.

Smart Audience Suppression

Automatically remove shoppers from specific campaigns after they buy or service a vehicle.

Real-Time Intent Tracking

Fullpath identifies high-intent actions and prepares the next sales play instantly.

Compliance Protection

Fullpath comes with built-in data security and FTC-compliant protocols.

Seamless CRM Integration

All AI-driven leads flow directly into your existing CRM for easy follow-up.

Engineered for every stage of the shopper lifecycle.

Use your dealership’s unified data to get the most out of every opportunity.

Lead Reactivation

Turn dormant CRM leads into active shoppers with AI-personalized, hyper-relevant offers and alerts.

Lease and Finance Triggers

Reach out to customers nearing their end-term with hyper-relevant options based on your live inventory.

Service-to-Sales Bridge

Identify service customers with high trade-in potential and bridge the gap between your service lane and your showroom with email and SMS offers.

Your brand strategy, our infrastructure.

Fullpath offers total visibility into the AI-triggers behind our campaigns and gives you the freedom to override, edit, or build from scratch at any time.

Flexible Customizations

Make every message yours. Use our HTML editor to swap creatives and edit copy, ensuring 100% alignment with your dealership’s unique voice and brand.

Custom Campaigns

Launch one-off or continuous custom campaigns for holidays, dealership events, or specific offers that run seamlessly alongside our AI, ensuring your special promotions never miss a beat.

Transparent Logic

No "Black Box" algorithms. With Fullpath you get full visibility into which CDP triggers are firing, who is being targeted, and why, giving you the data to optimize with confidence.

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How Fullpath's Audience Activation Works

Step 1: Connect

Fullpath unifies data from your CRM, DMS, and website to get insight into your shoppers and inventory.

Step 2: Map

Fullpath’s AI analyzes shopper behavior to build high-intent audiences based on their personal preferences.

Step 3: Activate

Our AI engine launches personalized email and SMS journeys, perfectly timed based on live inventory and shopper interest.

Step 4: Close

Qualified leads and AI-chat transcripts flow directly into your CRM so your team jumps in when the lead is hot. 

Stop letting your leads go dormant in your
CRM. Activate your entire database
automatically with Fullpath.

FAQs

Why does my dealership need AI-powered email and text message marketing campaigns?

Bland, generic, ineffective dealership email and text message marketing campaigns are a thing of the past. Fullpath is a platform based email and text message marketing solution which connects your ads, website, and CRM data to create the most relevant and personalized customer engagements in automotive. Fullpath leverages data from across the entire shopper funnel and your entire data layer in order to optimize your dealership’s email and text message marketing with powerful automations at-scale to activate more opportunities.

How well does Fullpath’s Audience Activation work over time?

Fullpath continues to perform and provide huge value for dealerships weeks, months, even years after activating for a few reasons: 1) New opportunities are always being added to your CRM, and since Fullpath syncs with your CRM and pulls in new data daily, you will always have new leads you can feed into your audiences. 2) The older opportunities, dead leads, and those who never purchased from your dealership will enter audiences dynamically based on their behavior, their actions, and their intent.

Is Fullpath compliant with the Federal Trade Commission (FTC) data security protocols?

Fullpath is ISO 27001 certified. This is the top international standard of information security. You can be assured that working with our Customer Data and Experience Platform means you are working with a vendor who understands, appreciates, and has gone above and beyond industry standard to make sure the data we collect, store, and use on behalf of your dealership is secure and via our continued ISO Certification, in compliance with the top international standard of information security. It’s important for you to know that we do not and never will sell or use your customers’ data in any way not explicitly related to marketing or advertising for your dealership.

Does Audience Activation also engage active leads and shoppers?

Yes, Fullpath Audience Activation engages your leads across the entire shopper journey – from their first ad click, through their first sale and beyond – in order to nurture your customer relationships and create loyalty for your dealership. Satisfied, engaged customers lead to referral and repeat business which makes relationship nurturing one of the most important parts of a dealership’s lead nurture strategy.

What types of campaigns can I run with Fullpath’s email and text message marketing?

Fullpath’s email and text message marketing offers multiple campaign types that are used to automatically engage your shoppers. Here are just a few examples of the campaigns that you can run:

  • Newly Listed Vehicles – Engage shoppers who have previously shown interest in a vehicle that has just come on to your lot to drive interest.
  • Price Drop – Inform shoppers that a vehicle they have shown interest in has dropped in price to encourage sales.
  • Cash & Finance Renewal – Automatically engage shoppers who are eligible for a renewal with relevant, attractive offers.
  • Equity – Text customers with highly-relevant equity-based offers and recommendations.
  • VDP View – Send a message to shoppers who have recently visited a specific VDP with relevant offers.
  • Custom Campaigns – Create custom messaging to engage a specific CDP audience at any time.

Can I create my own email and text message campaigns?

Yes. With Fullpath’s Custom Campaigns, you can engage any audience you want at any time with custom email and text message marketing content that works seamlessly alongside the Fullpath AI engine.

Is Fullpath's AI-powered email and text message marketing for car dealerships effective for re-engaging cold leads?

Yes. Fullpath’s email & SMS campaigns are highly targeted, timely, and personalized for each individual shopper based on their latest needs and preferences, increasing the likelihood of re-engaging cold leads and bringing them back into your dealership for their next purchase.

How does Fullpath’s AI-powered text message assistant work?

Fullpath’s AI-powered SMS Assistant engages directly with shoppers when they respond to your dealership’s text message marketing campaigns. Fullpath’s Assistant is friendly, engaging, and helpful and can provide relevant replies to shopper questions and concerns. The Assistant is designed to identify any positive shopper intent, automatically sending a lead to your CRM for easy follow-up within your current workflow.

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Get in touch!
We'll be in touch ASAP.

Feel free to tell us more about you so we can personalize your demo.