- Operations
Technical Program Manager
About The Position
Fullpath is a fast growing tech company in the automotive space with hubs across the US and Israel. We are disrupting the multi-trillion dollar transportation industry with our advanced Customer Data Platform (CDP) . Our work happens in the fast lane as we bring AI-powered, data-driven solutions to a quickly evolving industry.
Our team at Fullpath is made up of curious and creative individuals who are always looking to achieve the impossible. We are bold, collaborative, and goal driven, and, at our core, we believe every voice has value and can impact our bottom line.
If you are a creative, solutions oriented individual who is ready to put your career in drive, Fullpath is the place for you!
We’re looking for a Technical Program Manager to lead the operational execution, cost oversight, and technical reliability of Fullpath’s 38+ data integration partners. This includes key third-party vendors—particularly CRM and DMS systems—that power Fullpath’s data ingestion and activation layers.
You’ll serve as the single-threaded owner for managing the performance, contracts, implementation quality, and strategic opportunities tied to these partnerships. Your work will directly impact cost of goods sold (COGS), onboarding timelines, and customer experience. This is not a traditional business development role—it is an operational and cross-functional leadership role that ensures our integration ecosystem is reliable, efficient, and value-generating.
This role can be fully remote in the U.S. with preference given to candidates who can be hybrid in our Teaneck, NJ hub. This position reports to the Director of Implementation.
What you will be responsible for
- Serve as the primary point of contact for Fullpath’s third-party integration partners, ensuring accountability, issue resolution, and reliable ongoing delivery.
- Own the technical partnership lifecycle: from evaluation and onboarding through implementation planning, contract execution, and long-term maintenance and optimization of current connections.
- Coordinate integration planning and technical requirements across Product, Tech Ops, Engineering, and the partner’s teams to ensure successful data transfers and platform compatibility.
- Lead contract management for assigned vendors, including SLA negotiation, renewals, legal facilitation, and documentation.
- Conduct vendor onboarding due diligence, including compliance and risk assessments in partnership with Legal, Security, and Finance.
- Track vendor performance through defined KPIs and hold partners accountable to SLAs, technical requirements, and service consistency.
- Monitor and analyze vendor costs, validate monthly invoices, and collaborate with Finance to identify cost-saving opportunities.
- Support budget forecasting and scenario planning tied to integration partner spend and contract structure.
- Triage partner-caused escalations and act as a liaison to internal teams (e.g., onboarding, CX, tech support) to ensure rapid issue resolution.
- Identify opportunities for deeper strategic collaboration with partners, including monetization (e.g., revenue share), joint value propositions for marketing, or product expansion.
- Stay informed on industry trends, shifts in vendor capabilities, and potential new partners for strategic evaluation.
Requirements
- 2+ years of experience in SaaS, preferably in automotive tech, data platforms, or digital marketing ecosystems.
- Demonstrated experience managing complex partner or vendor relationships, particularly those involving APIs, data sharing, or platform integrations.
- Strong project and program management skills, with the ability to coordinate technical, financial, and legal inputs across stakeholders.
- Familiarity with CRM/DMS systems such as CDK, VinSolutions, DealerSocket, Reynolds & Reynolds a major plus.
- Analytical skills to evaluate cost drivers, support financial planning, and assess operational trade-offs.
- Confidence managing contracts, SLAs, and negotiation processes with vendors.
- Proficiency in project and work management tools (e.g., Salesforce, Jira, GSuite, Slack).
- Clear communication and executive reporting skills; you know how to keep the right people aligned without creating noise.
- A detail-oriented, highly organized, self-starter mindset with comfort navigating ambiguity and change.
The top candidate will also have
- Experience in technical account management, revenue operations, or platform partnerships.
- Background in cost optimization, vendor consolidation, or monetization of partner ecosystems.
- Exposure to compliance, InfoSec, or risk frameworks in vendor evaluations.
Why you should join us
At Fullpath, we’re not just building groundbreaking AI—we’re redefining the dealership experience. As part of our team, you’ll have the opportunity to make a real impact while working alongside passionate, forward-thinking individuals who love what they do.
- Competitive compensation & comprehensive benefits—because your well-being matters
- Flexible, family-friendly environment that supports work-life balance
- Global team of innovators, collaborators, and go-getters who challenge and uplift one another
- Cutting-edge AI technology that delivers real value and solves complex challenges for our customers
- Fast-paced startup culture with endless opportunities for learning, growth, and ownership
- A culture built on feedback, initiative, and mutual success, where your voice is heard and your potential is nurtured
Join us in shaping the future of automotive retail—we’re just getting started.
Annual base starting salary: $90,000-$110,000, depending on experience and other qualifications of the successful candidate.
Benefits Options: Medical, Dental, Vision, Disability, Life/AD&D, EAP, 15 vacation days per year to start, 80 hours of sick leave, 12 paid holidays, paid parental leave, & 401k with company match.
In the meantime, you can get to know us a little better by checking out @lifeatfullpath on Instagram and Facebook.
Are you the one? Send your resume to: fullpath.tech-prgm-mgr@applynow.io