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Our Story
Fullpath is dedicated to helping dealers build unforgettable customer experiences that create customers for life.
What started as a dream with a group of friends working out of a small Jerusalem apartment is now a growing tech company of top-tier engineers, data scientists, and world-class customer success managers dedicated to helping dealerships meet and surpass their sales goals every month.
Get to Know Your Team at Fullpath
Onboarding Team
The Onboarding team is here to set you up for success by ensuring your data is properly integrated into the Fullpath ecosystem and setting up your account to align with your business goals.
Customer Success TeamYour Customer Success Manager (CSM) is your direct point of contact at Fullpath. They will closely monitor Fullpath’s performance and meet with you monthly to make proactive, goal oriented changes to your account.
Support TeamFullpath’s Technical Support Team is here to help with troubleshooting, resolving support tickets, and to assist you with any technical questions. You can reach the team by email at support@fullpath.com, or by phone at (216) 242-1320.
Sales TeamYour regional representative will help you identify opportunities for growth within the Fullpath ecosystem and will introduce you to new products and features as they launch in partnership with your CSM.
Key Onboarding Milestones
Kick-Off Call
You will meet with our onboarding team to review all steps in the onboarding process and establish your business goals so we can get your dashboard ready to go.
Launch Fullpath
All systems go! Once approved, Fullpath will go live and start working to achieve your established business goals.
Team Training
You will gain access to our full library of training resources so you can learn how to get the most out of your Fullpath solutions. You will also receive personalized training sessions throughout the course of your Fullpath partnership.
Fine Tuning
The Fullpath team will review and adjust your account as needed to ensure peak performance.
Performance Review
30-45 days after launch, we will perform a full performance review to ensure Fullpath is operating at full throttle.
Continued Contact
Every month we will meet to review performance and opportunities. We are also available at support@fullpath.com or on the phone at (216) 242-1320.