Fullpath is a growing tech company in the automotive space with hubs across the US and Israel. Our mission is to constantly disrupt the industry by creating new, groundbreaking technologies to help dealers build stronger, more resilient businesses. Our work happens in the fast lane as we work to bring AI-powered, data-driven solutions to a quickly evolving industry.

Our team at Fullpath is made up of curious and creative individuals who are always looking to achieve the impossible. We are bold, collaborative, and goal driven, and, at our core, we believe every voice has value and can impact our bottom line. If you are a creative, solutions-oriented individual who is ready to put your career in drive, Fullpath is the place for you!

As a Technical Support Specialist, you will be at the forefront of the post-sales process representing Fullpath’s top notch customer service. You will act as the technical focal point for customers, investigating and analyzing complex customer issues and providing solutions for their needs. You will be tasked with the overall support workflow from answering inbound calls and emails to opening and solving support tickets.

The role requires advanced time and task management, and the ability to coordinate multiple lines of communication internally and externally. The ideal candidate demonstrates high levels of ownership, accountability, and problem-solving skills as well as enjoys communicating with customers.

This is a hybrid position in the following cities: Burlington, Vermont, NY city, NJ city, or Detroit, Michigan and reports to the the Technical Support leadership.